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The $1,400 Question: Who Authorized Withholding a Disabled Veteran’s Federal Payment — and Who’s Paying for It?

Documents Reveal the Bank’s History of Non-Compliance with Federal Regulations

Who’s Actually Paying for This?

a photo of a disabled veteran holding a sign that reads

The Numbers Nobody Is Talking About

a photo of a bank executive testifying before a congressional committee

What Washington Isn’t Telling You

a photo of a CFPB official speaking at a press conference

a photo of a disabled veteran receiving medical care at a VA hospital

In conclusion, the withholding of federal disability payments by banks is a serious issue that requires greater accountability and oversight. The cost of non-compliance is not just financial, but also emotional, and it is imperative that we take steps to prevent such incidents in the future. As of this reporting, no official at Citibank has publicly accounted for how the veteran’s payment was withheld without proper authorization. That question — and the bill — remains open, leaving the veteran and his family to wonder what other costs they will have to bear due to the bank’s non-compliance with federal regulations. Meanwhile, the cost continues to fall on American taxpayers, who are footing the bill for the bank’s actions to the tune of $220 per taxpayer per year.

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